Mythic Hobbies

Refund, Cancellation, Pre-Order & Shipping Policy

Last Updated: September 2026

At Mythic Hobbies, we strive to provide our customers with a smooth and reliable shopping experience. Due to the nature of the trading card game and collectible hobby, our products are often limited in availability, subject to market fluctuations, and dependent on manufacturer and distributor supply.

Please read this policy carefully before placing an order. By purchasing from Mythic Hobbies, you acknowledge that you have reviewed and agreed to the terms outlined below, subject to applicable law.

1. Order Cancellations & Refund Eligibility

Mythic Hobbies understands that circumstances may change after an order is placed. However, once an order has been submitted, we begin allocating inventory and preparing it for fulfillment.

1.1 Full Refunds Within 48 Hours

Customers may request a full refund within 48 hours of placing their order, provided that the order has not shipped.

To qualify for a full refund under this policy:

• The refund request must be submitted within 48 hours of the original purchase.

• The order must not have shipped or been transferred to the shipping carrier.

• The order must not already have been fulfilled or dispatched.

Eligible orders will receive a full refund of the amount paid for the order, including any shipping charges paid for that order.

Refunds will generally be issued to the original payment method.

1.2 Requests Submitted After 48 Hours

Refund and cancellation requests submitted more than 48 hours after purchase are not automatically eligible for a full refund.

If an order has not shipped, Mythic Hobbies may review the request on a case-by-case basis. Approval is not guaranteed.

For pre-orders, additional cancellation terms and fees may apply as described in Section 3.

1.3 Orders That Have Already Shipped

Once an order has shipped, it cannot be canceled under our standard cancellation policy.

All sales of sealed trading card game products and other sealed collectible products are final once shipped, subject to any rights or remedies required by applicable law.

Customers cannot request a refund simply because they changed their mind, no longer want the product, found a better price elsewhere, or experienced a change in the product's market value.

Please review your order carefully before completing your purchase.

1.4 How to Request a Cancellation

To request a cancellation or refund, contact Mythic Hobbies through the contact information or contact page available on our website.

Please include:

• Your order number.

• The name and email address associated with your order.

• The item or items you wish to cancel.

• A brief explanation of your request.

Requests are evaluated according to this policy and applicable law. Submitting a request does not guarantee approval.

2. Pre-Order Policy

Pre-orders allow customers to reserve upcoming products before they are officially released or available for immediate shipment.

When placing a pre-order, customers acknowledge that the product may not yet be in Mythic Hobbies' physical inventory.

Pre-orders require inventory planning and may involve commitments to manufacturers and distributors. Reserved inventory may also mean declining other customers who would otherwise purchase the same products.

2.1 Pre-Order Fulfillment & Shipping

Mythic Hobbies aims to fulfill pre-orders as quickly as possible after receiving the products from our distributor or supplier.

Our standard fulfillment goal is to ship pre-orders the same day we receive the products. In most circumstances, orders will be shipped that day, with a maximum processing period of 24 hours after the products arrive and become available for fulfillment.

This processing goal excludes circumstances outside our reasonable control, including unexpected operational disruptions.

Please be aware that:

• Manufacturer and distributor release dates may change.

• Estimated release dates are not guaranteed delivery dates.

• Fulfillment depends on when Mythic Hobbies receives the products.

• Manufacturer delays, distributor delays, supply shortages, and transportation disruptions may affect fulfillment.

• Once a pre-order has shipped, transit and delivery are subject to the shipping carrier's operations.

Mythic Hobbies will make reasonable efforts to fulfill pre-orders promptly and communicate significant delays when appropriate.

2.2 Pre-Order Cancellations Within 48 Hours

Customers may request a full refund for a pre-order within 48 hours of purchase, provided that the order has not shipped.

Eligible cancellations requested within this window will not incur the 5% pre-order cancellation fee described below.

2.3 Pre-Order Cancellations After 48 Hours

Pre-order cancellations requested more than 48 hours after purchase may be subject to a 5% cancellation fee based on the purchase price of the canceled pre-order item or items.

If a cancellation is approved, the applicable fee will be deducted from the refund, and the remaining eligible balance will be returned to the customer.

For example, if a customer requests cancellation of a $100 pre-order after the initial 48-hour window and the cancellation is approved:

• Original pre-order amount: $100.

• Cancellation fee: $5.

• Refund amount: $95.

The cancellation fee is intended to help offset administrative and inventory-planning costs associated with reserved products that may have been offered to other customers.

Cancellation requests submitted after 48 hours are subject to review, and approval is not guaranteed.

2.4 Cancellations During Release Week

Cancellations during a product's scheduled release week can be particularly disruptive to our inventory planning.

By this stage, Mythic Hobbies may have committed to purchasing inventory, allocated stock to customers, or declined other sales opportunities.

Accordingly, the 5% cancellation fee applies to approved pre-order cancellations requested during release week when the order has not shipped and the request falls outside the initial 48-hour cancellation window.

Customers should carefully consider their purchase before placing a pre-order, particularly when reserving products with limited availability.

The cancellation fee will be disclosed and applied in accordance with applicable law.

2.5 Pre-Orders That Have Already Shipped

Once a pre-order has shipped, it cannot be canceled through our standard cancellation process.

All applicable final-sale and shipping policies apply to shipped pre-orders.

If Mythic Hobbies is unable to fulfill a pre-order because a product becomes unavailable or cannot be obtained, we will work with the customer to determine an appropriate resolution, including a refund where applicable.

2.6 Release Date Changes and Supplier Delays

Product release dates are determined by manufacturers and may be affected by distributors and other third parties.

Mythic Hobbies cannot guarantee that a product will be released or delivered on its originally estimated date.

If a release date changes, we will fulfill the order as soon as the product becomes available to us.

If a significant delay occurs, customers may contact us to discuss their order. Any cancellation or refund will be handled according to this policy and applicable law.

3. All Sealed Products Are Final Sale Once Shipped

Due to the nature of the collectible hobby, all sales of sealed trading card game products and other sealed collectible products are final once the order has shipped, subject to any rights or remedies required by applicable law.

This policy applies to, but is not limited to:

• Sealed booster boxes and booster packs.

• Sealed trading card game displays and cases.

• Sealed starter decks and structure decks.

• Sealed tins and collectible boxes.

• Specialty collections and promotional products.

• Other sealed trading card game products and collectibles sold by Mythic Hobbies.

Collectible products may have limited availability, fluctuating market values, and unpredictable demand. Once an order has shipped, the merchandise is no longer in our possession or under our direct control.

For these reasons, Mythic Hobbies does not accept standard returns or provide refunds for shipped sealed products simply because:

• A customer changes their mind.

• A customer no longer wants the product.

• The customer finds a lower price elsewhere.

• The product's market or resale value decreases after purchase.

• The customer is dissatisfied with the cards or contents obtained after opening a product.

• The customer experiences buyer's remorse.

Customers are responsible for reviewing product descriptions, quantities, prices, and order details before completing their purchases.

Once a sealed product has shipped, the sale is final under our standard refund policy.

This policy does not eliminate any rights or remedies that may apply under mandatory consumer protection laws, including applicable remedies for products that are defective, incorrectly supplied, or otherwise subject to legal protections.

4. Lost, Stolen, Delayed, or Damaged Shipments

Mythic Hobbies takes reasonable care when processing, packaging, and shipping orders. However, once a package has been transferred to a shipping carrier, its transportation and delivery are outside our direct control.

Shipping carriers may experience delays, mishandling, loss, theft, misdelivery, or damage during transit.

Mythic Hobbies cannot guarantee or promise refunds or replacements for sealed products that are lost, stolen, delayed, or damaged after shipment.

Shipping issues will be reviewed according to the circumstances, the applicable shipping arrangements, and any rights or obligations imposed by law.

4.1 Lost or Missing Packages

Mythic Hobbies cannot guarantee a refund or replacement for a package that is lost or missing after shipment.

If tracking information indicates that a package has been delivered but the customer cannot locate it, we recommend:

• Confirming that the shipping address on the order is correct.

• Checking the delivery area and any designated safe locations.

• Checking with household members, building management, or neighbors, where appropriate.

• Contacting the shipping carrier to report the missing package.

Customers may contact Mythic Hobbies for assistance reviewing tracking information or, where appropriate, initiating an inquiry with the shipping carrier.

However, our assistance does not guarantee reimbursement, a replacement, or a refund.

4.2 Stolen Packages

Mythic Hobbies cannot guarantee refunds or replacements for packages reported stolen after delivery or after being left at the designated delivery location.

Customers should contact the shipping carrier and, where appropriate, local authorities to report suspected theft.

Each situation may be reviewed individually, but a refund or replacement is not guaranteed.

Any applicable legal obligations will still apply.

4.3 Damaged Packages or Products

Sealed trading card game products and collectibles may sustain damage during transportation.

Mythic Hobbies cannot guarantee refunds or replacements for sealed products damaged after shipment and transfer to the shipping carrier.

Cosmetic imperfections or damage to outer shipping boxes, dents, creases, tears, or similar packaging issues resulting from carrier handling do not automatically qualify an order for a refund or replacement.

Because packaging condition may affect a collectible product's value, customers should understand the risks associated with shipping collectible merchandise before placing an order.

Customers who receive damaged packages may contact us with photographs and a description of the issue. We may review the circumstances and, where appropriate, assist with a shipping carrier claim.

Reporting shipping damage does not guarantee a refund, replacement, or reimbursement.

4.4 Shipping Delays

Mythic Hobbies is not responsible for delays caused by shipping carriers, weather conditions, holidays, operational disruptions, or other circumstances outside our reasonable control.

Delivery estimates are not guaranteed delivery dates.

A delayed shipment does not automatically qualify an order for cancellation or a refund once it has shipped.

4.5 Shipping Insurance and Carrier Claims

Where appropriate, Mythic Hobbies may pursue a claim with the shipping carrier for a lost or damaged shipment.

The outcome of a carrier claim depends on the carrier's investigation, its applicable policies, the available documentation, and any applicable insurance coverage.

Submitting a carrier claim does not guarantee that compensation will be approved.

Mythic Hobbies may retain relevant order records, tracking information, shipment receipts, and photographs of packaging to assist with an investigation.

Where shipping insurance is available or purchased, coverage and claim eligibility are subject to the applicable insurance terms.

Customers should not assume that every shipment is insured against every possible loss or type of damage.

4.6 Important Shipping Limitation

By placing an order, customers acknowledge that shipment and delivery involve risks outside Mythic Hobbies' direct control.

Mythic Hobbies does not guarantee reimbursement for sealed products lost, stolen, delayed, or damaged after shipment.

However, this policy does not override applicable laws governing delivery, risk of loss, consumer protection, or other obligations that cannot legally be excluded.

5. Product Condition, Manufacturer Packaging & Collectible Value

Trading card games and collectible products are purchased for various purposes, including gameplay, collecting, and resale.

Mythic Hobbies does not guarantee that a product will retain or increase its market value after purchase.

The following circumstances do not independently qualify a customer for a refund:

• Changes in market price after purchase.

• A decrease in resale value.

• Disappointment with the cards, rarities, or other contents obtained after opening a product.

• Manufacturer-defined pull rates or randomized product contents.

• Minor cosmetic imperfections in manufacturer packaging.

• Changes to product artwork, packaging, or configuration made by the manufacturer.

• A product's popularity or demand changing after purchase.

• Shipping delays after dispatch.

Manufacturer packaging may contain minor cosmetic imperfections that do not necessarily indicate a defective product.

Customers purchasing sealed collectibles should understand that packaging condition and market value can affect resale value, and that shipping carries inherent risks.

5.1 Opened or Unsealed Products

Once a sealed product has been opened, unsealed, or otherwise altered by the customer, it is not eligible for a standard return or refund because of a change of mind.

Opening a product may affect its collectible value and the ability to resell it as sealed merchandise.

This provision does not eliminate applicable rights or remedies for products that are defective, incorrectly supplied, or otherwise covered by mandatory consumer protection laws.

6. Order Accuracy & Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Please review your shipping address, contact details, product selections, and order quantities before completing your purchase.

6.1 Incorrect Shipping Addresses

If you notice an error in your shipping address, contact Mythic Hobbies immediately.

We will make reasonable efforts to assist with corrections when possible, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Mythic Hobbies cannot guarantee a refund or replacement for an order delivered to an incorrect address provided by the customer.

Any resolution will depend on the circumstances and applicable law.

6.2 Incorrect or Missing Items

If you receive an item that differs from what you ordered, or if an item appears to be missing from your shipment, please contact Mythic Hobbies promptly.

Include your order number, a description of the issue, and photographs of the package and its contents where appropriate.

We will review the order and determine an appropriate resolution based on the circumstances.

This provision does not restrict any remedies required by applicable law.

6.3 Duplicate Purchases and Order Errors

If you accidentally place a duplicate order or notice an error shortly after checkout, contact us as soon as possible.

Requests to cancel or correct duplicate purchases are subject to the cancellation terms in this policy.

We will make reasonable efforts to help resolve order errors before shipment, but changes cannot be guaranteed once fulfillment has begun.

7. Refund Processing

Once a refund has been approved, it will generally be issued to the original payment method.

Please allow time for the refund to be processed by our payment processor and financial institution. Depending on the payment method, refunds may take several business days to appear in your account.

Mythic Hobbies cannot control the processing times of banks, credit card issuers, or third-party payment providers.

If you have not received an approved refund after a reasonable processing period, please contact us with your order number so we can assist you.

Any applicable cancellation fees will be deducted from the refund as described in this policy.

8. Payment Disputes & Chargebacks

If you have a concern about an order, we encourage you to contact Mythic Hobbies before initiating a payment dispute.

We will make reasonable efforts to review legitimate concerns and work toward an appropriate resolution.

We may retain relevant order records, payment records, customer communications, tracking information, and shipment documentation to help investigate a dispute.

Customers retain any rights they may have to dispute a transaction through their payment provider. Nothing in this policy waives or restricts those rights.

9. Exceptions & Applicable Law

Mythic Hobbies reserves the right to review refund, cancellation, and replacement requests individually when circumstances warrant an exception.

Any exceptions are evaluated based on the circumstances, the terms of the order, and applicable law.

This policy will be applied in accordance with applicable consumer protection laws and payment-provider requirements.

Where applicable law provides rights or remedies that differ from this policy, those legal requirements will take precedence.

Nothing in this policy is intended to exclude, limit, or waive rights or remedies that cannot legally be excluded, limited, or waived.

10. Contact Mythic Hobbies

If you have questions about this policy or need assistance with an order, please contact Mythic Hobbies through the contact information or contact page available on our website.

When contacting us, please include your order number and a clear description of your concern so we can assist you as efficiently as possible.

Thank you for supporting Mythic Hobbies. We appreciate your business and your support of the collectible hobby.

Mythic Hobbies
Website: mythic-hobbies.com